Tuesday, March 20, 2007

My Wonderful Spring Break with US Airways

At this time of the year college students all over the country plan to either go somewhere exotic where they can drink and get wild or they just go home and try to regroup their life. I am the latter of the two. So it all started Friday when I was scheduled to fly home on US Airways from LaGuardia to Louisville at 6 p.m. Well once I got there all was going well until it turned 6 and our plane was still not there. So one of the ladies working at the desk went on the loudspeaker and said that our plane was going to be late and she assured us that it was coming. After 5 minutes had passed she came back on and said that our plane was taking off from Delaware in 5 minutes and should get there within the next hour and a half. I sat there dumbfounded thinking about how our plane could be so late since our plane was suppose to leave at 6. Well after that hour and a half passes our plane finally got there and we were on our way and finally landed in Louisville at 11 to 11:30 p.m. I know what you are thinking, "that’s not so bad", but just wait it gets a lot worse.
So after a week of clearing my head in 60 to 70 degree weather in Louisville (which is a change from the -20 that I had previously experienced in New York City) it was time to go back to school the following Friday. After packing up and saying bye to my family I got an automated phone call saying that my plane was canceled and that I had to call US Airways toll free line to reschedule a new flight. After taking down the number I called it and it was busy. Annoyed I called every minute for the next 30 minutes and I finally go through. When the phone call went through they said, "due to the high volume of calls it was going to be 45 minutes before the next agent would be able to assist me. " So I waited, and waited. After 45 minutes of listening to probably the dullest music ever produced, I finally got through to an agent. She rescheduled my flight for later on that night at 6. So, that wasn't so bad, I would be back in New York by the end of the night to take care of my dog that was staying at a friends. Once I got to the airport the line was 30 to 40 people long; so, I waited once again. After about an hour of waiting, I finally got to the kiosk where after I swiped my credit card and showed my id the agent said she didn't see me on the flight. Supposedly I was never booked for that flight (A.K.A. the agent lied on the phone to me). After begging and pleading to her that I did talk to an agent on the phone and she assured me that I was on the flight the lady at the kiosk put me on a flight into Pittsburg where I would have a 30 minute layover before leaving on a flight to New York. So, I took my ticket and proceeded to the gate. After pretty mush getting stripped searched because I guess I was the "random search" I went to the gate only to find that the flight was delayed an hour. I went up to the desk to talk to the agent at the gate and she told me that most likely that the flight to New York from Pittsburg would be delayed because all the flight into the northeast that day were being delayed. So, I waited. After that hour went by, guess what? They delayed my flight another hour. After consulting with my family I decided that if I did miss my flight into New York I would probably get on a flight either that night or the next morning, so I decided to wait out that hour. Well after that hour came and went they decided that they were just going to cancel both flights. So I called my family and told them I wasn't going to be able to get out tonight and that I was going to need to get picked up after I picked up my luggage and rebooked my flight. So I went to the ticketing counter and tried to reschedule and the lady told me that everything going out Saturday was already booked up and that the only thing that was going out was at 6 a.m. on Sunday morning. I asked her, "Is that a direct flight?" she assured me that it was and I would be in New York by 8 a.m. So, it was time to get my luggage which was suppose to be at luggage pick up. After waiting 30 minutes because they didn't know where my bags where I finally got them back. So I went home and waited to Sunday morning.
So Sunday comes and I wake up at the a** crack of dawn to catch this flight. So I walked into the airport half asleep at 5 a.m. What do you know the ticket lady from Friday night lied to me, my flight is not direct. It stops in Philadelphia and then connects to New York. Well that’s not so bad. Hardly having my eyes open I check in and get my ticket. Here we go again, I guess it is just bad luck for me, I get another random search, WONDERFUL. After feeling very violated I get to the gate only to find that the flight had been canceled yet again. After walking out and talking to the lady at the kiosk again she scheduled me for a flight on Monday morning at 8 a.m. Then I went and got my bags and went home even madder then ever.
Monday morning comes and I get to the airport check in and got my ticket. But, guess what I didn't get searched this time (my lucky day). And you know what the flight was on time so I got on the flight and was in New York at 8 a.m. I got off the flight and went to go pick up my bags. OH but, guess what, everyone else got there bags, but who? ME
Now it is Tuesday and I am still waiting for my luggage.

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